Privacy Policy and Terms and Conditions
At Webster Electric, we respect and protect your privacy. This policy explains how we handle your information when you visit our website or interact with us.
Information We Collect
- Contact information you provide (such as name, phone number, email address).
- Details you share when requesting service or completing a form.
- Basic website usage data collected automatically (such as pages visited and browser type).
How We Use Your Information
- To provide and improve our services.
- To respond to your requests and communicate with you.
- To send service updates, reminders, or promotional messages (with your consent).
Sharing Your Information
We do not sell or rent your personal information. We only share it when required by law or with trusted service providers who help us operate our business.
Your Choices
You may opt out of marketing messages at any time by following the unsubscribe instructions included in our communications or by contacting us directly.
Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
Contact Us
If you have any questions about this Privacy Policy, please contact us!
SMS/Text Messaging Consent
By providing your phone number, you consent to receive text messages from Webster Electric regarding your service, appointments, or promotions. Message & data rates may apply. You may opt out at any time by replying “STOP” to any message. Messages are sent via a trusted third-party service provider, and your information will only be used for the purposes described here.
Webster Electric will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.